Privacy Policy
Effective Date: January 15, 2026 | Heritage Trust Bank
1. Information We Collect
Heritage Trust Bank collects information necessary to provide institutional and retail banking services: - Personal Identification: Full legal name, date of birth, email address, phone number, residential address, government ID documentation, IP address, and device telemetry. - Financial & Transaction Data: Account balances, deposit/withdrawal records, FX conversion history, and payment counterparty details.
2. How We Use Your Information
We process personal information for strictly authorized banking purposes: - Customer verification (KYC/AML) and compliance with financial regulatory mandates. - Execution, settlement, and notification of electronic banking transactions. - Customer support, security monitoring, and fraud prevention.
3. Data Retention and Security
Under global banking regulations, customer identification and transaction records are retained for the statutory period (minimum 5 years) post account termination before being irreversibly destroyed. All stored and transmitted data is protected by enterprise-grade encryption (TLS 1.3, AES-256).
4. Privacy Officer Contact
For inquiries regarding data rights, data protection requests, or compliance, please contact our Data Protection Officer at privacy@hertbank.com or write to One Wall Street, 28th Floor, New York, NY 10005, United States.